Payment Terms

These terms apply to every engagement with BuildDock Studio. Before any work starts, we agree a written scope — deliverables, price and milestones — by email or signed proposal. If the written scope and this page ever disagree, the written scope wins.

Prices in the calculator on this website are estimates to help you plan. They become a price only once they appear in a written scope you have accepted.

One-off builds. Three payments, each sitting behind something you look at and approve.

Nothing is due before the first prototype exists. The finishing stage — every screen on every device, error states, accessibility — carries no separate payment; it is covered by the second and third milestones.

Monthly work. The industry invoices on the 1st for a month that has not happened yet. We invoice on day 30 for the month already worked.

At the end of each month you receive a Proof Pack listing everything that shipped. The invoice for that month follows it, and you always have at least five working days with the Proof Pack before any payment is due.

If deliverables we agreed for the month did not ship, the fee is reduced pro-rata before the invoice is raised — you do not have to ask.

Advertising budgets are paid by you, directly to the ad platform, from your own account. They never pass through us and are never marked up.

• An invoice is raised only after you approve the stage or month it covers. Approval in writing — email or WhatsApp — is enough.
• Invoices are due within 7 days of the date we send them.
• Clients in India pay in Indian rupees by bank transfer (NEFT, RTGS or IMPS) or UPI. Clients outside India pay by bank transfer in the currency stated in their written scope.
• GST is added where it applies and shown separately on the invoice.

When a stage is ready, we send it to you with a note on what to check. You either approve it, or tell us where it does not match the agreed scope — and we fix that at no extra cost before anything is invoiced.

We never treat silence as approval. If we have not heard from you 10 working days after sending a stage, we pause the project and check in. Nothing is invoiced while it is paused.

Feedback that asks for something outside the agreed scope is a change, and is handled as one.

If you want to add or change something after the scope is agreed, we price it in writing first. Nothing extra is built — or charged — until you accept that price. Accepted changes are added to the relevant milestone, or invoiced as a milestone of their own.

Domains, hosting, paid plugins and software, payment-gateway fees, stock assets and advertising spend are paid by you, directly, into accounts opened in your name. We add no mark-up and pass on no costs of our own.

We do not charge late fees. If an approved invoice is still unpaid 15 days after its due date, we pause work on the next stage until it is settled, then pick up where we left off.

• Project work: you can stop after any milestone. You pay only for stages you have already approved, and you keep everything they cover. The prototype is yours whether or not you continue.
• Monthly work: there is no minimum term and no notice period. Tell us before the next month starts. The final month is invoiced in arrears as usual, reduced pro-rata if anything agreed did not ship.
• If we ever need to end an engagement, we give you at least 30 days’ notice and hand over everything completed so far.

• Your domain, hosting, code repository, analytics, ad accounts and payment gateway are created in your name from day one. Our access is added to your accounts, and you can remove it at any time.
• Once a milestone is paid, the work it covers is yours to use, change and keep — with or without us.
• After handover you get 30 days of direct support at no extra cost, to fix anything that does not work as agreed.

Because every payment follows your approval, we take no deposits, so there is nothing paid in advance to refund. If something you approved turns out not to work as agreed, we fix it free of charge during the 30-day support period.

If something goes wrong, tell us first — most problems are settled in one conversation. These terms are governed by the laws of India, and any dispute we cannot resolve between us falls under the jurisdiction of the courts at Surat, Gujarat.

Questions about these terms, or about a specific invoice, go to the same address as everything else.